Frequently Asked Questions
How do I sign up?
Is there any extra cost for the pickup & delivery service?
Where are my clothes picked up and delivered?
What is your holiday schedule?
What do I do with all my extra hangers?
What do I do about a special request?
Who do I contact if I have a problem when I get my clothes back?
Is dry cleaning really dry?
Is dry cleaning solvent harmful to me, my clothing, or the environment?
Will my clothes shrink?
Does dry cleaning wear down my clothes faster?
How do I let you know I have an order to pick up?
Is there a minimum amount?
What do I put my clothes in?
Do I have to be present for my clothes to be picked up and delivered?
When will my clothes be picked up & dropped off?
Why should I dry clean instead of doing home laundry?
I have a really expensive garment. Can you clean it?
My clothing label says dry clean only but I've put it in the washer and it's fine. Do I really need to dry clean?
What does the care label on my clothing mean?
Do you do repairs?
How do I pay for my cleaning?
Why Choose London Cleaners?
Sign up online or by phone
Contact us at 800-299-7499 or reach us online with our quick contact form. We'll get you started with your first order today!
Receive your free bag
We'll provide you with a convenient, dry cleaning bag to place your dirty garments in.
Place your items for pick up
We'll pick up the bag from an area you designate for your dry cleaning pick up service.
We pick up
& deliver for free
After pick up, we transport your items to our local facility. We'll clean your items with care and will return within 3 days (for most garments) at no extra cost!
The Lndon Cleaners Difference
Eco-Friendly
Cleaning
Free Pickup
& Delivery
Outstanding
Customer Service
State of the Art Equipment
Stain Removal Experts
High End
Garment Care
Comprehensive Garment Care Services
Multi-Stage Garment Care Process
I’ve been very happy with London Cleaners. That they come to the house to pick up and drop off our dry cleaning is best of all. I love the convenience and they do a great job.
Catherine
Client
The team at London Cleaners is extremely professional, provides excellent service, and they are genuinely focused on providing a superior customer experience. I have been a customer of London Cleaners for years and am always pleased with the level of service, convenience and excellent customer service. I highly recommend London Cleaners to those in the Cleveland area.
Christina
Client
I love the fact that they come to my house twice a week, so it's never more a couple of days before my they are returned. They do a great job as well.
Lee
Client
London Cleaners always returns our clothes cleaned and pressed perfectly. My only regret is that I did not know about them years ago.
Lisa
Client
London is by far the best laundry and dry cleaner I’ve encountered here in Cleveland and elsewhere. In these times it is important to support the really good retailers like London.
Tim
Client
London is great! We’ve used them for years and they pick up and deliver. Alex and his crew are always bringing up to date processes to the business. And the cleaning quality is really great.
Steven
Client
London Cleaners did a great job on all my clothes. I had quite a few garments to be cleaned and pressed.
Prior to taking my blouse to London Cleaners, a button was missing. They offered to sew on for free! I have never had the professionalism and courtesy that I had with London Cleaners. I will definitely be using them again!
One last comment, they contacted me to let me know I could pick up my clothes and the cost.
I really appreciated that!
Mary
Client
I am completely satisfied with the excellent service provided twice weekly by London Cleaners. That they drive to Akron to provide us with superior cleaning services is wonderful. Otherwise I would nor be able to access such high quality dry cleaning and shirt laundry services. My family thought we had a good service here in Akron. They never could get out the stains and spots from our finer clothes and we accepted that the stains were just too tough to remove. Not anymore with London Cleaners.
Linda
Client
Excellent service - no issues at all with the dry cleaning/pressing. Dave, our delivery specialist, is always friendly and will occasionally check in to make sure everything is going well. Would recommend London Cleaners to anyone looking for the ease of pick up/delivery and comparable prices!
Christine
Client
ABout London Cleaners
London Cleaners is a family owned & operated, environmentally conscious, dry-cleaner, focused on quality and reliability. We offer complimentary dry cleaning pick-up and delivery service to and from residence and workplace, serving the greater Cleveland area.
