Administrative Assistant
Job description
London Cleaners is a dry-cleaning industry leader providing FREE pickup and
delivery service for its customers throughout Greater Cleveland since 1967.
Our company has an immediate opening for a full-time administrative assistant
position with some customer service knowledge. If you are a friendly, reliable and
detail-oriented individual and are experienced in Microsoft Office: Outlook, Word
and Excel you may be just who we are looking for. Hands on training will be
provided, your responsibilities would include but are not limited to:
- Manage all operations of the reception area including data entry, filing, daily
deposits, billing and accounts receivable - Answer multi line phone system in accordance with company policies, using
the company approved greeting in a friendly and professional manner - Respond quickly and accurately to incoming telephone calls by routing calls,
providing assistance and furnishing general information to internal and
external callers - Must be able to dispatch messages to delivery personnel
- Must be able to correspond with customers via email
- Send out billing on a weekly
- Monitor past due accounts
- Take care of daily deposits
- Maintain office files and excel spread sheets
- Maintain office supply inventory
Requirements
- Must be dependable and reliable
- Exceptional customer service skills
- Ability to clearly answer multiple calls and use the intercom.
- Strong organizational and time management skills.
- Ability to remain positive and professional in
- Ability to read and comprehend instructions and information.
- Ability to listen to customer and determine how to assist them
- Proficient with Microsoft Office: Outlook, Word and Excel
- Excellent communication skills and works well in a team environment
- Attention to details and accuracy
- Maintain professional appearance at all times
Expected Hours of Work
Business Hours Typically:
Mon, Tue, Thu and Fri 8 am – 5 pm (1 hour for lunch)
Wed 8 am – 3pm (1 hour for Lunch)
Education
High school diploma or equivalent.
Experience
1 -3 years experience answering phone calls and customer service
Other Duties
Please note this job description is not designed to cover or contain a
comprehensive listing of activities, duties or responsibilities that are required of
the employee for this job. Duties, responsibilities and activities may change at any
time with or without notice
Job Type: Full-time
Salary: $14.00 – $16.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- Monday to Friday
Work Location: One location
Apply Now
I’ve been very happy with London Cleaners. That they come to the house to pick up and drop off our dry cleaning is best of all. I love the convenience and they do a great job.
Catherine
Client
The team at London Cleaners is extremely professional, provides excellent service, and they are genuinely focused on providing a superior customer experience. I have been a customer of London Cleaners for years and am always pleased with the level of service, convenience and excellent customer service. I highly recommend London Cleaners to those in the Cleveland area.
Christina
Client
I love the fact that they come to my house twice a week, so it's never more a couple of days before my they are returned. They do a great job as well.
Lee
Client
London Cleaners always returns our clothes cleaned and pressed perfectly. My only regret is that I did not know about them years ago.
Lisa
Client
London is by far the best laundry and dry cleaner I’ve encountered here in Cleveland and elsewhere. In these times it is important to support the really good retailers like London.
Tim
Client
London is great! We’ve used them for years and they pick up and deliver. Alex and his crew are always bringing up to date processes to the business. And the cleaning quality is really great.
Steven
Client
London Cleaners did a great job on all my clothes. I had quite a few garments to be cleaned and pressed.
Prior to taking my blouse to London Cleaners, a button was missing. They offered to sew on for free! I have never had the professionalism and courtesy that I had with London Cleaners. I will definitely be using them again!
One last comment, they contacted me to let me know I could pick up my clothes and the cost.
I really appreciated that!
Mary
Client
I am completely satisfied with the excellent service provided twice weekly by London Cleaners. That they drive to Akron to provide us with superior cleaning services is wonderful. Otherwise I would nor be able to access such high quality dry cleaning and shirt laundry services. My family thought we had a good service here in Akron. They never could get out the stains and spots from our finer clothes and we accepted that the stains were just too tough to remove. Not anymore with London Cleaners.
Linda
Client
Excellent service - no issues at all with the dry cleaning/pressing. Dave, our delivery specialist, is always friendly and will occasionally check in to make sure everything is going well. Would recommend London Cleaners to anyone looking for the ease of pick up/delivery and comparable prices!
Christine
Client
About London Cleaners - Mobile Dry Cleaners Near Me
London Cleaners is a family owned & operated, environmentally conscious dry-cleaning service focused on quality and reliability. We offer complimentary dry cleaning pick-up and delivery service to and from residences or workplaces, serving the greater Cleveland area.
