Administrative Assistant
Job description
London Cleaners is a dry-cleaning industry leader providing FREE pickup and
delivery service for its customers throughout Greater Cleveland since 1967.
Our company has an immediate opening for a full-time administrative assistant
position with some customer service knowledge. If you are a friendly, reliable and
detail-oriented individual and are experienced in Microsoft Office: Outlook, Word
and Excel you may be just who we are looking for. Hands on training will be
provided, your responsibilities would include but are not limited to:
- Manage all operations of the reception area including data entry, filing, daily
deposits, billing and accounts receivable - Answer multi line phone system in accordance with company policies, using
the company approved greeting in a friendly and professional manner - Respond quickly and accurately to incoming telephone calls by routing calls,
providing assistance and furnishing general information to internal and
external callers - Must be able to dispatch messages to delivery personnel
- Must be able to correspond with customers via email
- Send out billing on a weekly
- Monitor past due accounts
- Take care of daily deposits
- Maintain office files and excel spread sheets
- Maintain office supply inventory
Requirements
- Must be dependable and reliable
- Exceptional customer service skills
- Ability to clearly answer multiple calls and use the intercom.
- Strong organizational and time management skills.
- Ability to remain positive and professional in
- Ability to read and comprehend instructions and information.
- Ability to listen to customer and determine how to assist them
- Proficient with Microsoft Office: Outlook, Word and Excel
- Excellent communication skills and works well in a team environment
- Attention to details and accuracy
- Maintain professional appearance at all times
Expected Hours of Work
Business Hours Typically:
Mon, Tue, Thu and Fri 8 am – 5 pm (1 hour for lunch)
Wed 8 am – 3pm (1 hour for Lunch)
Education
High school diploma or equivalent.
Experience
1 -3 years experience answering phone calls and customer service
Other Duties
Please note this job description is not designed to cover or contain a
comprehensive listing of activities, duties or responsibilities that are required of
the employee for this job. Duties, responsibilities and activities may change at any
time with or without notice
Job Type: Full-time
Salary: $14.00 – $16.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- Monday to Friday
Work Location: One location
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About London Cleaners - Mobile Dry Cleaners Near Me
London Cleaners is a family owned & operated, environmentally conscious dry-cleaning service focused on quality and reliability. We offer complimentary dry cleaning pick-up and delivery service to and from residences or workplaces, serving the greater Cleveland area.